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PR & Reputation Management Company

Communications Strategy

Dee Set Group – growing retail fame

objectives

Dee Set Group is one of the UK’s largest field marketing agencies that helps major retail brands sell more. Its particular expertise lies in improving and optimising brands’ sales performance across the Big Four supermarkets. 

With no past experience of PR, Dee Set came to Smoking Gun with two core challenges.

Following major investment into big data and AI technology that was on the cusp of disrupting the grocery industry, the business was lacking a distinctive brand voice and needed strategic brand positioning support.

It needed an agency to lead the planning and execution of a new product ‘Reapp’, including a website from which to launch.

Reapp is a one-stop shop for brands looking to better understand their sales performance and use this information to guide their strategy. 

The business sought to grow its profile and that of its C Suite through trade and national media, positioning the group as thought leaders in people, data and tech.

With retail bible The Grocer in its sights and ambitious plans to tell Dee Set’s story far and wide, Smoking Gun set to work growing B2B fame for the business.

execution

The media relations campaign transformed Reapp from an unknown business to becoming the go-to commentator on grocery retail topics in the press. The activity cemented their position as industry leaders and left its competitors in the dust as it dominated media share of voice.

We used Reapp’s capabilities to perform data-led storytelling and drive brand awareness across trade, business, regional, broadcast, national and international media.

We introduced Reapp to top media targets like The Financial Times and The Grocer, which led to multiple examples of earned media coverage, and developed relationships with the most influential editors to become their go-to spokespeople for breaking stories.

Working closely with Reapp’s data experts, we identified relevant news trends tied to cultural moments to gather insights on. We then developed these into news hooks and stories to pitch to a variety of media – going beyond the trade and getting onto the national business and tech pages, as well as broadcast, where investors would be watching:

Angles included:

  • Expert analysis into Christmas sales, identifying the winners and losers across FMCG
  • Sales performance across beers, frozen foods and snacking
  • Predicted sales trends ahead of the winter World Cup
  • Discussed the impact of new HFSS restrictions on confectionery sales 

We developed relationships between top journalists and Reapp’s C Suite, regularly contributing to features using Reapp data and expertise to showcase knowledge – and build all-important backlinks too.

Reapp held HFSS focused trials in stores across the UK – discovering HFSS-compliant brands were seeing up to 10% growth. We arranged exclusive interviews with The Grocer on these findings, securing multiple channels of coverage across the trade bible.

We helped announce the Wagestream initiative, which allows Dee Set employees to withdraw their wages at any point of the month, to target regional media, expanding our reach even further. 

Not content simply to target the media, Smoking Gun helped Reapp excite its potential customers with a creative mailer. We designed replica front covers of The Grocer, depicting the respective brands’ progression in the future if they were to choose Reapp to help support their FMCG growth. 

We supported the business through its acquisition by Acosta Europe, shaping day one strategy and messaging as well as announcing the news to media with hero coverage in The Grocer and other trade and business publications.

results

230

pieces of earned media coverage generated from January 2022 to December 2024

33 pieces of national coverage

including hits in The Sunday Times, Daily Mail, The Telegraph, FT and more

130 pieces of trade coverage

 including hits in The Grocer, Grocery Trader, Grocery Gazette and more

Improved the site DA rapidly from 1 to 18

from building 33 high domain authority backlinks, aiding SEO performance

Creative mailers

which secured landed new biz meeting with a major confectionery brand

Winner of three PR industry awards

including B2B Campaign of the Year (PRmoment Awards 2024 and Prolific North Champions)

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